Privacy Policy

1. Information we collect

Information you give us

• Account details: your name, email address and profile photo, provided when you sign in with Apple, Google or email. If you use “Hide My Email” with Apple, we receive a relay address instead of your real one.
• Profile: your username, display name, bio and profile picture.
• Your dish log: dishes, restaurants, ratings, notes, photos, visit dates, your “My usual” picks and the visibility you choose for each dish.
• Lists and social activity: the lists you create, the people you follow, and when you tap “I’m ordering this” on someone else’s dish.
• Messages to us: anything you send when you contact support.

Information collected automatically

• Purchase status: whether you have Usual Pro, which plan, and when it renews or expires. Payments are processed by Apple or Google — we never see your card details.
• Push notification token: a device identifier used to send you notifications, if you allow them.
• Technical data: basic logs (such as IP address, device type and timestamps) kept by our hosting providers to run and secure the Service.

What we don’t collect

Usual does not track your location, does not use advertising identifiers, and does not include third-party advertising or analytics trackers. Camera and photo-library access is only used when you choose to add a photo, and only the photos you pick are uploaded.

2. How we use your information

• to create and secure your account and keep you signed in;
• to store your dish log, photos and lists and show them back to you on your devices;
• to show your public and shared content to the people you choose (see below);
• to power Discover — for example, showing which public dishes are popular;
• to unlock Usual Pro features and restore purchases;
• to send notifications you’ve allowed;
• to respond to support requests, prevent abuse and enforce our Terms;
• to comply with legal obligations.

3. Legal bases (EEA, UK and similar laws)

We process your data to perform our contract with you (providing the Service you signed up for), on the basis of our legitimate interests in keeping Usual secure and improving it, with your consent where required (for example, notifications and camera/photo access, which you can withdraw at any time in your device settings), and to meet legal obligations.

4. What other people can see

You decide the visibility of each dish:

• Private — only you.
• Link only — anyone with the link, including people without an account. It is not listed on your profile.
• Public — anyone, on your profile and in Discover.

Your profile (display name, username, photo and bio), follower counts, public dishes and public lists can be seen by anyone, including on the web at tryusual.app/u/your-username. Shared links show a preview — including the dish photo — when posted in messaging apps and social networks.

5. Who we share data with

We do not sell or rent your personal information, and we don’t share it for advertising. We use a small number of service providers who process data on our behalf, under contracts that require them to protect it:

• Clerk — sign-in and account authentication.
• Convex — database and photo storage for your account and content.
• RevenueCat — managing Usual Pro subscriptions and purchases.
• Apple and Google — sign-in (if you choose them), in-app payments, and delivering push notifications (via Expo’s notification service).
• Netlify — hosting this website.

We may also disclose information if required by law, to protect the rights and safety of our users or others, or as part of a merger or sale of Usual (in which case this policy will continue to apply to your data).

6. International transfers

Our service providers may process data in countries other than yours, including the United States and the European Union. Where required, transfers are protected by appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

7. Retention and deletion

We keep your information for as long as your account is active. You can delete individual dishes, photos and lists at any time.

You can delete your account from Settings → Delete account in the app. This permanently deletes your profile, dishes, photos, lists, follows and sign-in account. Residual copies may remain in encrypted backups for a short period before being overwritten. Purchase records may be kept by Apple, Google and RevenueCat as required for tax and accounting.

8. Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, to object to or restrict certain processing, and to withdraw consent. Most of this you can do directly in the app — edit your profile, change a dish’s visibility, or delete your account. For anything else, email nourhany824@outlook.com and we’ll respond within 30 days.

If you’re in the EEA or UK, you also have the right to complain to your local data-protection authority. California residents have the right to know, delete and correct their personal information, and not to be discriminated against for exercising these rights. We do not sell or “share” personal information as those terms are defined under California law.

9. Security

Data is encrypted in transit, and sign-in tokens are stored in your device’s secure storage. Access to production data is restricted. No system is perfectly secure, but we work to protect your information and will notify you and the relevant authorities of a breach where required by law.

10. Children

Usual is not directed to children under 13 (or the minimum age in your country), and we don’t knowingly collect their personal information. If you believe a child has given us data, contact nourhany824@outlook.com and we will delete it.

11. Changes to this policy

If we make material changes, we’ll update the effective date above and let you know in the app before they take effect. See also our Terms of Service.

12. Contact

Questions or requests about your privacy? Email nourhany824@outlook.com. Usual is operated by Nour Hany.